Privacy Policy

Last Modified: February 9, 2012

The Short Version

We will do our best to keep your information safe and private. NodeSquirrel uses other services, such as Amazon's S3 and Google Analytics to help us deliver this service. Those privacy policies also apply; please review them as well. For our full Privacy Policy please read on.

The Long Version

This Privacy Policy lays out our policies and procedures for collecting, using, and disclosing your information. You can access the NodeSquirrel service (the “Service”) through our website, nodesquirrel.com, or through other websites connected to the Service. This Policy governs your access of the NodeSquirrel Service, regardless of how you access it. By using the Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All of the different forms of data, content, and information described below are collectively referred to as “information.”

1. The Information We Collect And Store

We may collect and store the following information when running the Service:

  1. Information You Provide. When you register an account, we collect some personal information, such as your name, phone number, credit card or other billing information, email address and billing address.
  2. Backups. We collect and store the files you upload, download, or access with the NodeSquirrel Service (“Backups”).
  3. Log Data. When you use the Service, we automatically record information about the Backup and your activity using the Services. This may include Internet Protocol (“IP”) address, browser type, website name, the web page visited before you came to our website, information you search for on our website, locale preferences, date and time stamps associated with transactions, system configuration information, metadata concerning your Backups, and other interactions with the Service.
  4. Cookies. We also use small data files (“Cookies”) to collect information and improve our Services. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.

2. How We Use Personal Information

Personal Information: In the course of using the Service, we may collect personal information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, and (iv) to personalize and improve your experience. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.

Analytics: We also collect some information (ourselves or using third party services) using logging and cookies, which can sometimes be correlated with Personal Information. We use this information for the above purposes and to monitor and analyze use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness, and to verify users have the authorization needed for the Service to process their requests. As of the date this policy went into effect, we use Google Analytics for these purposes.

3. Information Sharing and Disclosure

  1. Your Use. We will display your Personal Information in your profile page and elsewhere on the Service according to the preferences you set in your account.
  2. Service Providers, Business Partners and Others. We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. As of the date this policy went into effect, we use Amazon’s S3 storage service to store some of your information (for example, your Backups).
  3. Compliance with Laws and Law Enforcement Requests; Protection of NodeSquirrel's Rights. We may disclose to parties outside NodeSquirrel information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of NodeSquirrel or its users; or (d) to protect NodeSquirrel’s property rights.
  4. Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your Personal Information or Backups, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.
  5. Non-private or Non-Personal Information. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.

4. Changing or Deleting Your Information

If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account here. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.

6. NodeSquirrel Support

Our Service may offer publicly accessible community services such as blogs, forums, and wikis. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.

7. Security

The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

8. Our Policy Toward Children

Our Services are not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@nodesquirrel.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.

9. Contacting Us

If you have any questions about this Privacy Policy, please contact us at privacy@nodesquirrel.com.

10. Changes to our Privacy Policy

This Privacy Policy could change someday. If we ever make a change to this privacy policy that we believe materially reduces your rights, we will provide you with notice (for example, by email). And we may provide notice of changes in other circumstances as well. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.